FAQs

Waste Management Frequently Asked Questions


  • When should I put my trash out?

     We advise all residents to have their bin out curbside the night before to ensure consistant pickup. Please place your waste bin out before 5:45 a.m. on collection day. 

  • Where should I locate the trash can to be picked up?

    Please place the trash can at the corner of your driveway on the opposite end of the mailbox location (if possible).

  • What is considered unacceptable curbside items?

    Antifreeze, asbestos, construction materials, chemicals, paint, poisons, propane or helium tanks, sod, tires, tree stumps, dirt, and rocks are among our unacceptable items. Click here to refer to our Waste Collection Services.

  • What's your holiday schedule?

    We are only closed on New Year's Day, Thanksgiving, and Christmas. If the holiday falls on your scheduled service day, your trash will be picked up on the following day. All remaining pick-ups for that week will be delayed by one day. All other holiday weeks will operate on a normal schedule. 

  • How often am I billed?

    You will receive your statement or e-invoice one month prior to your due date and billed on a quarterly basis. 

  • Paying my bill?

    We have worked hard to create an easy to use payment portal (click here). You can check your upcoming invoice, make a payment, and signup for auto-draft all in one place. 


    You can also mail a check, money order or cash to our P.O. Box: 


    PO Box 330068 

    Murfreesboro, TN 37133


  • Do you have special rates for Homeowners associations and Property Managment Groups?

    We specialize in working with homeowner's associations and property managment groups. Our goal is to create uniformity and to consolidate costs. Email us at help@onewastesolutions.com and enter your community name in the subject line. 

FAQ

Have additional questions for One Waste Solutions? Call 1-855-663-9783.

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